Refund & Cancellation Policy

Last updated: 13 August 2026

Cancelling your subscription

You can cancel any paid plan at any time from Settings → Subscription. When you cancel, you keep access to your paid features until the end of the period you already paid for, after which your account moves to the Free plan. Cancelling stops any future charges.

Refunds

• Paid plans are billed as one-off charges for the selected period (monthly or annual).
• If you believe you were charged in error, or a payment did not deliver the plan, contact us within 14 days and we will investigate and, where appropriate, issue a refund.
• Because the service provides immediate digital access, we do not generally offer partial refunds for time already elapsed on a plan, except where required by applicable consumer law.

Free plan

The Free plan is available at no cost and can be used without payment. Upgrading is optional.

Currency & payment

Prices are shown in ZAR and can be switched to other currencies. As PayPal does not support ZAR, some payments are charged in a supported currency (such as USD) at the amount shown at checkout. Exchange rates are approximate and set by us for display; your bank or PayPal may apply its own conversion.

How to request a refund

Email info@strives.co.za with your account email and the PayPal transaction/order reference. We aim to respond within a few business days.